PRIVACY & SECURITY POLICY
All services offered on www.barvore.com belong to and are operated by Yankı Spor Ekipmanları. This policy explains, under Turkish Personal Data Protection Law No. 6698 ("KVKK"), why and how we process your personal data, who we share it with, and what your rights are.
1. DATA CONTROLLER
Trade name: Yankı Spor Ekipmanları
Tax No: 6290639718
Address: 100. Yıl Mah. Atakent Sokak No.5 Atakent Sitesi A Blok D.15 Süleymanpaşa / Tekirdağ 59100, Türkiye
Email: info@barvore.com
2. PERSONAL DATA WE PROCESS
• Identity data: first and last name
• Contact data: shipping and billing address, phone number, email address
• Customer transaction data: orders, return, exchange, and warranty requests, customer service correspondence
• Financial data: billing details and payment transaction records
• Security data: IP address, device and browser information, site usage logs
• Marketing data: communication preferences, shopping and site usage data collected through cookies
3. PURPOSES AND LEGAL BASES
We process your personal data to:
• Receive, process, invoice, and deliver your orders
• Handle returns, exchanges, and warranty claims
• Respond to your requests and complaints
• Comply with our obligations under tax and consumer protection laws
• Keep the site secure and prevent fraud
• Send you campaigns, new product updates, and announcements, if you have given consent
• Analyze site usage and personalize ads, if you have given consent
We process this data on the legal bases set out in Article 5 of the KVKK: the conclusion and performance of a contract, compliance with legal obligations, and our legitimate interests, provided these do not override your fundamental rights and freedoms. Marketing communications and analytics and marketing cookies are processed only with your explicit consent.
4. HOW WE COLLECT DATA
We collect your personal data electronically, by automated or partly automated means, through order and account forms, checkout, the returns portal, email correspondence, and cookies.
5. SHARING YOUR DATA
We may share your personal data, only for the purposes above, with the following categories of recipients:
• E-commerce platform and hosting providers
• Payment service providers
• Shipping and logistics companies
• Returns management providers
• Email, marketing, analytics, and advertising service providers
• Accountants and accounting service providers
• Competent public authorities and courts, upon request
Some of our service providers have servers located outside Türkiye, so your personal data may be transferred abroad. These transfers are carried out in line with the conditions set out in Article 9 of the KVKK.
We do not sell your personal data or share it with third parties for any other purpose.
6. PAYMENT SECURITY
Payments are processed with SSL encryption through the secure infrastructure of a licensed payment service provider. We cannot see your card details, and they are not stored on our systems.
If we detect anything suspicious in the payment or delivery details of an order, we may contact you or the relevant bank.
7. COOKIES
We use cookies that are essential for the site to work, as well as analytics and marketing cookies. Cookies other than essential ones are used only with your consent. You can change your cookie preferences or delete cookies at any time in your browser settings.
8. MARKETING COMMUNICATIONS
We send campaign and product updates only if you have given consent. You can withdraw your consent at any time using the unsubscribe link in our messages or by emailing info@barvore.com. Order and delivery notifications are not covered by this.
9. DATA RETENTION
We keep your personal data for as long as needed for the purpose it was collected for and for the retention periods required by law. After that, it is deleted, destroyed, or anonymized.
10. YOUR RIGHTS
Under Article 11 of the KVKK, you have the right to:
• Learn whether your personal data is processed
• Request information about the processing
• Learn the purpose of the processing and whether your data is used accordingly
• Know the third parties in Türkiye or abroad to whom your data is transferred
• Request correction of incomplete or inaccurate data
• Request deletion or destruction of your data under the conditions set out in the KVKK
• Request that any correction, deletion, or destruction be notified to the third parties your data was transferred to
• Object to a result against you arising solely from automated analysis of your data
• Claim compensation for damages arising from unlawful processing
You can send your requests by email to info@barvore.com or in writing to the address above. We will respond free of charge within 30 days at the latest.
11. THIRD-PARTY WEBSITES
Our site may contain links to other websites. We are not responsible for their privacy practices or content.
12. EMAIL SECURITY
Never include your card number or passwords in emails you send us. We cannot guarantee the security of information sent by email.
13. CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM
If you are located in the European Union or the United Kingdom, the General Data Protection Regulation (GDPR) or the UK GDPR also applies to the processing of your personal data. We process your data on the legal bases described in Section 3: the performance of a contract, compliance with legal obligations, our legitimate interests, or your consent.
In addition to the rights in Section 10, you have the right to:
• Request restriction of the processing of your data
• Receive your data in a structured, machine-readable format and have it transferred to another controller
• Object to processing based on our legitimate interests or for direct marketing
• Withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal
• Lodge a complaint with the data protection authority in your country of residence
Your data is processed in Türkiye and by service providers in other countries. Where required, these transfers are protected by appropriate safeguards.
14. CHANGES
We may update this policy when needed. The current version takes effect on the date it is published on the site. For any questions, email us at info@barvore.com.