WARRANTY POLICY
This page outlines the warranty terms applicable to BARVORE® products. The periods and coverage specified below apply only to manufacturing defects. Damages resulting from misuse, normal wear and tear or negligence are not covered under warranty.
These warranty terms do not limit or eliminate your statutory consumer rights under applicable laws and are provided in addition to those rights.
1. GENERAL PRINCIPLE
BARVORE® aims to maintain high quality standards in all products it manufactures. Our warranty approach is based on the fair and prompt evaluation of products with manufacturing defects and their replacement when deemed necessary.
The warranty covers manufacturing defects only. Issues arising from usage methods, storage conditions or natural wear over time are not included in the warranty scope.
2. WARRANTY PERIODS & COVERAGE BY PRODUCT GROUP
2.1. STEEL & WOODEN EQUIPMENT
(Parallettes, performance rings and similar metal-based equipment)
Warranty period: 3 months from the date of delivery
Coverage applies only to manufacturing defects
Examples of issues covered under warranty:
• Structural defects caused by manufacturing errors
• Problems resulting from welding or assembly faults
• Failures of screws, fasteners or metal components due to production defects
• Noticeable coating or paint defects appearing shortly after delivery due to manufacturing issues
Damages caused by misuse, impact, overloading or improper storage conditions are not covered.
2.2. RESISTANCE BANDS
Resistance bands are elastic products that naturally wear over time during use. Therefore, long-term warranties do not apply. Only short-term evaluation for manufacturing defects is provided.
Warranty period: 14 days from the date of delivery
Coverage applies only to manufacturing defects
Examples of issues covered under warranty:
• Structural tearing or severe deformation occurring during initial use
• Obvious material, thickness or molding defects originating from production
Stretching, thinning, surface wear caused by friction or deformation resulting from improper storage (excessive heat, sun exposure, etc.) are not covered.
2.3. WRIST WRAPS
Warranty period: 30 days from the date of delivery.
Coverage applies only to manufacturing defects.
Examples of issues covered under warranty:
• Stitching defects caused by manufacturing errors
• Velcro (hook-and-loop) defects resulting from production faults
• Material failures occurring during early use due to material defects
Stretching from intensive use, deformation caused by machine washing or damage from improper use is not covered.
2.4. ELBOW SLEEVES & ARM / COMPRESSION PRODUCTS
Warranty period: 30 days from the date of delivery
Coverage applies only to manufacturing defects
Examples of issues covered under warranty:
• Stitching defects
• Fabric tears or holes caused by production issues
• Elasticity defects appearing during initial use
Loosening, stretching or deformation caused by intensive use, washing, sweat, chemicals or improper use is not covered.
2.5. SPORTSWEAR & TEXTILE PRODUCTS
Warranty period: 30 days from the date of delivery
Coverage applies only to manufacturing defects
Examples of issues covered under warranty:
• Visible stitching defects caused by manufacturing
• Fabric defects originating from production
• Print errors
The following conditions are not covered:
• Washed, heavily used or hygiene-sensitive items unsuitable for resale
• Shrinkage, distortion or deformation caused by failure to follow washing instructions
• Fabric or color changes caused by sweat, deodorant, detergent or similar chemicals
3. GENERAL EXCLUSIONS
The following situations are excluded from warranty coverage for all product groups:
• Incorrect or unintended use
• Overloading or use beyond recommended limits
• Damage caused by dropping, impact, dragging or harsh contact with surfaces
• Natural wear and tear, fading, stretching or material fatigue
• Improper storage conditions (excessive heat, sun exposure, humidity, etc.)
• Repairs, modifications or alterations performed by the customer
4. WARRANTY CLAIM PROCESS
If you believe your product may be covered under warranty, please follow these steps:
1. Send an email to info@barvore.com
In your email, please include:
• Your order number
• Product name
• A brief description of the issue
• Clear photos of the product and the issue (preferably from multiple angles)
The BARVORE® team will review the information and respond within 3 business days.
2. If the issue is confirmed as a manufacturing defect, one of the following solutions will be offered:
• Replacement with the same product model, or
• If unavailable, replacement with an equivalent product or a refund process
5. RELATION TO RETURN POLICY
Warranty conditions apply specifically to manufacturing defect evaluations. Situations such as dissatisfaction, size incompatibility or unmet expectations are handled under the return and exchange policy.
For detailed information regarding returns, please review our Return Policy page.